Refund policy

Last updated: August 2026

7-day no-questions refund

We offer a goodwill 7-day no-questions refund for all first-time purchases and new subscription upgrades. If you change your mind or the service is not what you expected, email us within 7 days of your initial purchase and we’ll refund you in full.

After 7 days

After the 7-day window, payments are non-refundable. You can cancel your subscription at any time from your Account page; your Pro access continues until the end of the current billing period and you won't be charged again.

How to request a refund

Visit our contact page or email moveabroadwithmydog@gmail.com and include the email address on your account. Refunds are processed within 5–10 business days back to the original payment method.

Annual subscriptions

Annual subscriptions are eligible for the same 7-day goodwill refund window from the original purchase date. Renewal charges are non-refundable.

Operator

Move Abroad is operated by Move abroad with my dog, a business based in Antwerp, Belgium. VAT/KBO: BE 0475.501.720. Payments are processed by Stripe, acting as our Merchant of Record. The registered legal entity is named in our Privacy Policy.